FAQ
Frequently Asked Questions
What are your socks made from?
All our socks are crafted from NestSpun™ 100% premium Merino yarn, chosen for softness, breathability, and durability.
Are your products safe for babies?
Yes. Our Merino yarn is naturally gentle, breathable, and OEKO-TEX® certified, making it suitable even for newborn skin.
How should I wash my Merino socks?
Machine wash on a gentle or wool cycle using mild detergent.
Refer to our Care Guide for full instructions.
Do the socks hold their shape?
Yes. Our NestSpun™ Merino is engineered for excellent structure retention and long-term durability.
Do you ship overseas?
We currently ship within New Zealand and Australia.
Can I return socks?
For hygiene reasons, socks must be unopened and unworn.
Faulty or incorrect items will be replaced immediately.